FAQ's
We’re thrilled to support your journey. Below, you’ll find answers to the most frequently asked questions about our smart, rideable luggage. Whether you're curious about features, battery range, or airline compatibility — we’ve got you covered.
Product Overview & Features
Below are some common questions about our product and its features.
What is the Butterflight Luggage Scooter?
The Butterflight Luggage Scooter is a TSA-approved, marine-grade aluminum suitcase with an integrated electric scooter, designed for convenient and comfortable travel.
What are the scooter's key features?
Features include forward/reverse/braking handlebar controls, adjustable handlebar height, a 250W front wheel motor, puncture-proof rubber tires, a removable seat, and 3x blue LED front lighting.
What is the purpose of the marine-grade aluminum?
The 5000 series aluminum ensures corrosion resistance against seawater and salt spray, enhancing durability for travel in varied conditions.
What materials is the luggage made from?
The luggage is constructed from 5000 series (5052) marine-grade aluminum, alloyed with magnesium for corrosion resistance, ideal for durability in various environments.
What colors are available?
The Butterflight Luggage Scooter is available in bright silver, black, pink, red, and limited edition titanium.
Usage, Safety & Compliance
Below are some of are common questions about usage, safety & compliance.
Who can use the Butterflight Luggage Scooter?
It is suitable for children (minimum 8 years old) and adults, with a total weight capacity of 110 kg (242 lbs), including luggage contents.
Is the luggage component compliant with airline regulations?
Yes, the luggage dimensions fit most overhead bin compartments. Confirm with your airline prior to travel to ensure compliance.
Is the product TSA-approved?
Yes, the luggage includes a universal TSA-approved 3-digit combination lock for secure travel.
Is the scooter safe for airport use?
Yes, the scooter is designed for safe operation with features like puncture-proof tires and handlebar controls. Always follow airport regulations and guidelines.
Can the luggage be used separately from the scooter?
Yes, the luggage component is removable and features two small transport wheels for independent use.
Technical Specifications & Support
Below are some common questions about technical specifications & support.
What are the dimensions and weight of the product?
The scooter measures 21.85 x 15.55 x 8.86 inches and weighs 11 kg (24.25 lbs). The removable luggage component is 22.05 x 15.75 x 9.06 inches.
What is the battery range and specifications?
The rechargeable lithium battery (36V, 2600 mAh, 93.6 Wh) offers a range of 4.97 to 8.7 miles, depending on driving speed (4.97 mph or 8.7 mph). It is certified with CE, UN38.3, UL, MSDS, RoHS, Reach, and Weee.
How do I charge the battery?
The battery pack is rechargeable using a 110/220V power source. A full charge supports the specified range based on usage.
How do I contact Butterflight USA for support?
Reach out via email at info@butterflightusa.com or visit www.butterflightusa.com for more information.
Where can I find the Butterflight USA social media?
Follow us on social media at @butterflightusa for updates and product information.